Amazon Customer Reviews Score

  • Various cities and abroad

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Good customer service

  • Vedika Mishra
  • 2022-06-30 17:27:02

I was checking the Fastrack watch "Fastrack Analog Black Dial Unisex-Adult Watch-38024PP25" for my husband. I really love the color and appearance so I purchased one. When I delivered it after 2 days, I noticed that the display was broken and glass was cluttered in the box. I immediately request to exchange the product. It's been two days and no one come to pick up the defective product. So, I called the customer executive of Amazon. He calmly stated the issue and ensure that the person will surely come to pick within a day. As stated, one person comes to pick up the defective piece. He also explained the reason for the late pickup. Then, they provide the new watch within two days. I am so