Customer Review

Product & Brands Reviews

Poor customer service

  • abhiabhishek
  • 2023-05-10 12:48:26

Zomato may offer a convenient platform for restaurant search and delivery, the reported quality control issues, poor customer services and expensive service charges make it a less attractive option for some users like me.

Amazing services and mouth watering food

  • Bhawana Sharma
  • 2023-01-27 18:14:44

My experience with Zomato services was always good except for one time. I live alone in Delhi due to my job and have no time for cooking on my own. So, I order from Zomato most of the time whether it is breakfast, lunch, or dinner. I always get my delivery within 30 minutes and if delayed due to any reason, I always get a refund whether half or full. A few days back, when I ordered my lunch, the app was showing 40 minutes for delivery and the person who was responsible for the delivery was not picking up the phone. I tried many times but no answer. So, then I called the restaurant to check and they said there is no order from my end. I got so furious and called the Zomato person and he sta

Delicious food with higher quality

  • Priti Paul
  • 2023-01-23 17:05:39

I usually order from Zomato whether it is breakfast, lunch, dinner, or dessert. I also suggested my one of my friends to order from here. As I ordered many times and told him that the food is very tasty, he got convinced. He has never ordered from here before so he also wanted to try it for the very first time. That was his first time ordering from Zomato and experienced very good service. The communication with the delivery person was not that good but he delivered the food in good condition and more importantly, on time. The food was still hot and when he tasted it, he really enjoyed the food. Now, he always orders from here and if anything goes wrong, he directly calls the supervisor. He

Delicious food at affordable prices and also get discounts

  • Kartiki Sen
  • 2023-01-21 18:18:30

My experience with Zomato is good. I always get my food on time and most importantly, delicious food. I live alone in a rented room and have no time to prepare food for myself due to my job. I have to leave early in the morning and reached late at night. So, I mostly order from Zomato. I took a premium subscription as I am a regular. They are available with high-rated restaurants and get my food at affordable prices and even with discounts. I never got disappointed by them. So, I will surely suggest others to use their quality services.

Refunded half of the food amount after being late for the delivery

  • Ansh Singh
  • 2023-01-19 18:00:45

My experience of using Zomato is always good. However, I prefer homemade food and rarely order from outside. But, whenever I order from Zomato, I always got really delicious food at affordable prices. Once I got my delivery 15 minutes late due to which, my food was not hot anymore. I called them and complained about the same. They refunded the half money and also ensured that this will never happen again. As my all-time experience was good with them, I believed in them and good thing is, I never had to complain afterward. You can also consider ordering your food whether breakfast, lunch, or dinner, and even dessert from Zomato.

Delicious food with attractive offers

  • Diksha Desai
  • 2023-01-18 18:26:00

I live in a PG and the food is really bad. Due to this, I always order my lunch from Zomato. Not only lunch, but sometimes I ordered dinner as well as breakfast. The food from here is always delicious and always gets at affordable prices. As I order on regular basis, I always get really attractive discounts and offers. Other than this, if sometimes my food gets soggy or cold due to late delivery, they refunded some money to my bank account. So, if you want to take these advantages from Zomato, you can also order from here.

Mouthwatering food

  • radhika09madan
  • 2022-10-15 13:26:05

My lunch is mostly ordered from Zomato as I really like their services if it is delivery services, customer services, or other services. I always got good quality food with deliciousness. However, there will be a rare case when they got late to deliver the food but whenever it happened, they always compensate for it by returning some percentage of the payment. So, I would recommend others to order your food from Zomato.

Delicious food with timely delivery

  • Janvi
  • 2022-09-30 13:00:39

I live alone due to my job in a different city due to which I cannot find time to prepare my meal for the lunch. So, I always order from Zomato whether it is my lunch or evening snacks. I can choose my favorite restaurants from where I can order good quality and delicious food. Their delivery timings are also good as they always deliver the food within 30 minutes. So, I would suggest others to order from Zomato and enjoy your meal.

Delicious food and timely delivery

  • Shekha Chandra
  • 2022-09-16 13:09:41

I always order my food from Zomato whenever I craved delicious food at affordable prices. At first, I was not sure if it will suit my taste or not. But, when I actually taste the food, I loved it. I also ordered desserts using Zomato in the evening. Thus, I will suggest others to use it to order any type of food they want. Besides this, I always got delivery on time i.e., within 30 minutes. There is only a one-time incident when I got my delivery 20 minutes late for which Zomato refunded some percentage of my order to my wallet.

Good quality food with amazing delivery timings

  • Janvi
  • 2022-09-13 14:22:04

I will surely recommend others to use Zomato to order any type of food from their favorite restaurants. I always order my lunch using Zomato and get delicious as well as quality food. Also, as I am a regular customer they offer different discounts on my every order. Recently, I ordered ‘Shahi Paneer and Plain Naan’ and got delivered within 30 minutes. I really like the delivery services as I always get my food on time without any delay. The food is always delicious and made up of good quality ingredients. So, others should use it too.

Surely recommended

  • Sama Singh
  • 2022-09-05 12:38:22

I always order my food from Zomato whenever I crave fast food. Although, you can order any type of food from your favorite restaurant, but I always order fast food. Recently, I ordered five burgers using Zomato and got them delivered within 30 minutes. The one thing that is most attractive about it is that I always get coupon codes or any type of discount. So, I always get my order with the minimum payment. So, I would recommend others to use Zomato for their food and dessert.

Very Good

  • Jyotsna Sharma
  • 2022-08-29 14:31:24

Zomato is the most amazing platform for online food with hot and delicious food. Whenever I feel hungry at an unusual time, I always order from Zomato. I always get amazing discounts and got the food at the most affordable prices. I ordered the food at midnight as well and the delivery person delivers it on time. I would definitely recommend others to use Zomato for the quality, tasty, and affordable food and dessert.

Highly recommended

  • Krishna Mehta
  • 2022-08-25 12:55:37

I almost order daily from Zomato as I live in PG due to which I am unable to take my lunch to the office. So, I will share my overall experience with Zomato. They provide good quality food every time I order. Also, the most attractive thing about it is that they deliver the food within 30 minutes and I don’t have to wait for long to eat my delicious food. I will surely suggest others to order food from Zomato and enjoy it.

Tasty food with affordabilityty

  • Jyotsna Sharma
  • 2022-08-24 12:57:04

I really like the Zomato food and its services as I always order my lunch from there. Recently, I ordered my lunch using Zomato and show the delivery timings of 30 minutes. I ordered Rajma Chawal which cost 200 rupees per plate but I got a discount coupon and found it for 120 rupees. They delivered my food within 30 minutes. The discount thing is not for one time only but always gets exciting offers and gets my good quality food at lower prices. You should also order from Zomato for tasty food at affordable rates.

Check if you receive the same order or not

  • Anjali Joshi
  • 2022-08-23 13:15:58

Two days ago, I ordered pizzas from Pizza Hut on the offer of 4 pizzas and one coke. But, I received only 4 pizzas and not the coke. Although, there is no big deal about coke but, I am sure that it was replaced by a Zomato delivery guy. Also, I forgot to ask the delivery person for the same. So, if you are ordering from Zomato then make sure to check each thing if you received everything that you ordered.

Delicious food

  • Sama Singh
  • 2022-08-22 14:09:26

Whenever I feel hungry, I always order from Zomato. It is the most reliable food company with amazing and delicious food. Recently, I ordered Rasgullas and I really liked the taste. It was fresh and of good quality. I will surely recommend others to purchase food or dessert from Zomato and enjoy it. One more thing that I wanted to add to this is about their delivery timings. They always delivered my food on time specifically talking within 30 minutes.

Delicious food with quality and timely delivery

  • Anshu Maurya
  • 2022-08-20 13:24:04

I really like to order my meal from Zomato as it provides delicious food every time I order. Recently, I order dinner for two which includes Rajma Chawal and Daal Makhani with Naan. I got the delivery within 30 minutes which I really liked about them. After I got my food, it was so delicious with good quality. I will definitely recommend others to use Zomato for their delicious meal and dessert.

Highly recommended

  • Raman Sharma
  • 2022-08-19 12:59:52

Zomato is one of the best platforms for food delivery. I used Zomato a lot of times for fresh and tasty food and found varieties of food available. Their delivery services are also perceptible as they reach on time every single time whenever I ordered. I am really satisfied with the food and their delivery services. So, I will surely suggest others to use Zomato for their meal as well as dessert.

Tasty food with good quality

  • Prince Singhania
  • 2022-08-18 14:08:06

Yesterday, I ordered my food from Zomato for my lunch. The first amazing thing about Zomato is their delivery timings. They delivered my food just in 30 minutes. I always get my food delivered within 30 minutes. Other than this, I always like the quality and taste of the food that they provided from good restaurants. When I first ordered from here one year ago, I was not sure about their services, quality, and taste. But now I will suggest others to use Zomato to order their meal or any dessert items.

Late delivery

  • Jenifer Demello
  • 2022-08-13 17:18:59

I used Zomato services to order my food for lunchtime. Everything is okay like the variety of food, quality, and taste. But, one thing in which I was disappointed is their delivery timings. I ordered my food at 1:32 PM and got it at 2:40 PM. I ordered this food for my lunch but received it after the lunch break. I waited for so long to eat that food. So, I suggest ordering at least one hour before your meal time.