Samsung Customer Reviews Score

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Poor product as well as service

  • Priti Paul
  • 2023-01-23 18:05:24

I purchased a Samsung mobile phone from an online store. For a few months, it worked well and after that, it started hanging. If I open more than three apps at the same time, it started hanging and consuming more phone battery. As it was still in the warranty period, I decided to visit the service center. When I told them about the issue, they said it is a technical issue that they don’t resolve and it is also not included in the warranty. They said it needs to be paid for the issue. As my phone was not working properly, I decided to pay and get it resolved. They charged two thousand rupees for the same.